Have a question not answered here? Email us at hello@terminalcitycon.ca. We’re happy to help!

Tickets

Can I pickup my ticket ahead of time?
All pre-purchased tickets can only be picked up at the door.

If I don’t have a ticket, can I still attend the used game sale or silent auction?
No, you are required to have a valid ticket.

Can kids attend?
Absolutely! Children and youth are very welcome at TCTC.

• Children 12 and under are free to attend with a parent/guardian who has purchased a TCTC ticket.
• For safety reasons, there is a limit to 2 child tickets per adult ticket.
• Children 12 and under must be accompanied at all times by a parent or guardian who is a registered attendee of TCTC.
• There are a limited number of free child tickets available. Regular tickets purchased for children must still follow the attending child policy.
• Youth aged 13 to 17 must have a parent or guardian in the convention space at all times. All parents/guardians must be registered attendees of TCTC.

I can no longer attend. Can I get a refund?
We do not issue refunds for tickets. We are happy to transfer your ticket to someone else though!

Schedule & Sched

I have purchased my ticket. How do I get added to the Sched?
We have to manually invite folks to Sched, so there may be a delay between when you purchase your ticket and when you get your Sched invite.

Hosting a board game

What does hosting a game entail?
You should be comfortable enough with the game to teach others. You don’t need to be an expert, and you do have the rule book you can verify rules. You can just teach the game and hangout with the players, or you can teach and play too!

Do I bring my own games or can I borrow these from the library during my sessions?
Either option works! If you want to borrow our copy, make sure you verify it’s in the library. If the “Code” starts with “PL” that game is owned by TCTC. If the “Code” starts with “PE” that means it has been borrowed from a personal collection, so email us to make sure it will be at the convention. Make sure you go to the lending library first thing after you register, to ensure they have it set aside for you around the time you need it.

My sessions are back to back. Just in case, should I space them further apart?
When you submit a session, you pick the window you want it to start and the duration of the game. We will always put them at least 30 min apart as games can run long, plus setup/cleanup can take time, and everything else. If you want a larger gap between them, just leave it in the comments of the submission form.