Frequently Asked Questions

Have a question not answered here? Email us at hello@terminalcitycon.ca. We’re happy to help!

Scheduling

What’s the point of going to TCTC if I can’t get into the game I wanted to play?

For all the focus on scheduled events, these make up just a small part of the weekend! Most seasoned attendees schedule a couple of games and then leave the rest of their weekends open – TCTC is full of drop-in games, on-demand demos, and serendipitous meet-ups. Overscheduling yourself means you’ll miss out on the rest of the event!

When will I be able to save my seat for the Catan qualifier, roleplaying game session, or other event?

  • Mid-Late January – event schedule available for internal review by organizers and volunteers
  • Early February – event schedule finalized, published on TCTC site
  • Mid-February – game and session signups open by ticket type
  • Late February – all remaining seats open for signups; no restrictions in place

Tickets

Can I pick up my ticket ahead of time?

Yes! Advance ticket pickup will be available at Rain City Games in the week leading up to the event. Specific dates will be announced as the convention approaches.

If I don’t have a ticket, can I still attend the used game sale or silent auction?

No, you are required to have a valid ticket to participate in TCTC and its events.

Can kids attend?

Absolutely! Children and youth are very welcome at TCTC.

  • Children 12 and under are free to attend with a parent/guardian who has purchased a TCTC ticket.
  • For safety reasons, there is a limit to 4 child tickets per adult ticket.
  • Children 12 and under must be accompanied at all times by a parent or guardian who is a registered attendee of TCTC.
  • There are a limited number of free child tickets available. Regular tickets purchased for children must still follow the attending child policy.
  • Youth aged 13 to 17 must have a parent or guardian in the convention space at all times. All parents/guardians must be registered attendees of TCTC.

I can no longer attend. Can I get a refund?

Yes, please email hello@terminalcitycon.ca prior to the start of the event and we can get that sorted for you.